FAQ

What is the length of the necklace chain? 

Our pendant necklaces are 16" chain with a 2" extender to adjust the length!

What material is the jewelry made of? 

Our pieces are high quality chains from Italy. Our dainty necklace are 925 Sterling Silver & 18K plated sterling silver; the Salty Babes collection is 18k gold plated stainless steel. Earrings and bracelets are gold and silver plated, hypoallergenic.

When should I expect my order? 

We offer free shipping within the US and we process orders in 1-2 days (yes, that is fast AND free!)

For international orders, USPS rates and transit times apply.

What happens if my order arrives damaged? 

If your order arrives damaged or incorrect, please email us at info@saltycali.com and we will take care of it  for you ASAP! 

I want to return or exchange my item, what do I do? 

We always want our customers to be 100% satisfied with their purchases. You can return any item within 14 days of the purchase date for a full refund or exchange :) 

What happens if my jewelry breaks?

All of our jewelry have a 6 month warranty, which means we will replace the damaged item within 6 months from the time of purchase. Just take a picture of the item and fill in our RETURN REQUEST FORM to have it processed.  

How do I care for my products? 

-Remove jewelry before entering the water

-Be gentle with your delicate piece, don't bend the chain! 

-Remove before exercising 

-Avoid applying perfume or chemicals 

- Store is a cool dry okay!